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2023-10-31 16:00:27
Application
767
Updating on the collapse incidents in the year 2023. Revealing statistics on which bank apps are the most prone to collapse. SCB EASY app has successfully recovered from its recent collapse incident during the past lunchtime hour, prompting a reflection on the frequent collapses of various bank apps and their widening impact. TODAY Bizview invites you to review the collapse incidents of various bank apps during the period from January to September 2023, based on the report from the Bank of Thailand (BOT) regarding statistics on information technology system failures affecting the key services of commercial banks. Earlier, the Bank of Thailand (BOT) outlined measures to control app collapses, setting a limit of no more than 8 hours per year and emphasizing the need for stakeholders to promptly address and prevent such incidents from recurring in the future. Recently, online news outlet Daily News reported that the Bank of Thailand (BOT) will soon announce penalties for banks, prohibiting their apps from collapsing for more than 8 hours per year, with penalties ranging from warnings to maximum fines of 500,000 Baht. Source: [BOT System Failure Disclosure](https://www.bot.or.th/th/statistics/system-failure-disclosure.html) and [Daily News](https://www.dailynews.co.th/news/2856125/) #TODAYBizview #MakeTomorrowTODAY
2023-10-31 15:02:37
Application
7,733
Is SCB down? Can anyone use it?
2023-10-31 14:50:18
Reputation
77
Welcome the payday with the SCB app being down again. I was standing at the cashier like a moron, unable to pay for my meal. This is truly a cashless society.
SUMMARY
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Summary: The SCB mobile application experienced a significant outage. Customers were unable to access the app for transactions such as payments and balance checks.
The issue was widely discussed on social media, with users expressing frustration over the repeated occurrences of the app's downtime, especially at the end of the month when financial transactions are critical. Key Points:
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The SCB mobile application faced a service disruption.
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Users were unable to perform financial transactions through the app.
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The incident caused customer dissatisfaction and affected the bank's reputation.
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Some customers had to resort to using cash or other banks' services due to the outage.
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There were comparisons made with other banks, such as Kasikornbank (KBank), which reportedly had fewer outages.