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OVERVIEW
SENTIMENT
TRENDING
SENTIMENT
Positive
22
Mentions
18%
Negative
32
Mentions
26%
Neutral
70
Mentions
56%
TRENDING KEYWORD
Rank by Engagement
#1 SCB application down
#2 Cashless society
#3 This is Thailand
#4 Application down
#5 SCBEasy application
#6 Down
#7 SPOTLIGHT
#8 QR code paymeny
#9 SCBEASYApp
#10 Transfer
11,493
5,817
1,334
1,334
1,274
1,272
826
698
689
586
TRENDING TOPICS
Rank by Engagement



2023-10-31 14:43:20

Application

5,816
Celebrate our payday with the SCB app down! I can't even pay for dinner. Literally Cashless society.



2023-10-31 13:43:39

Application

1,333
I heard SCB down again. #ThisisThailand



2023-10-31 16:00:27

Application

767
Which mobile banking apps is the most down in 2023? SCB EASY has recently continued to crash for more than normal hours during normal times. Finally it solved now.



2023-10-31 13:10:16

Application

530
Internet connection is OK, but SCB app is gone. Don't for get to keep cash with you all the time.



2023-10-31 14:36:41

Application

280
As I expected, SCB app down on the payday. OK 🥴



2023-10-31 14:36:56

Application

264
Can anyone access to the SCB app right now?
ENGAGEMENT BY PLATFORM
Negative
Neutral
ENGAGEMENT BY CHANNEL
SEVERITY BY COMPANY
Severity level:
Level 0: No issue on social media
Level 1: Found issue on social media
level2: Issue spread on social media and have medium impact on SCBX’s reputation
level3: Issue spread on social media and have high impact on SCBX’s reputation

Level 2
ENGAGEMENT LEVEL
Accumulation
1,582
Growth Rate Per Hour
13%
MENTION LEVEL
Accumulation
28
Growth Rate Per Hour
10%
Sentiment

Level 0
ENGAGEMENT LEVEL
Accumulation
-
Growth Rate Per Hour
-
MENTION LEVEL
Accumulation
-
Growth Rate Per Hour
-
Sentiment

Level 1
ENGAGEMENT LEVEL
Accumulation
-
Growth Rate Per Hour
-
MENTION LEVEL
Accumulation
-
Growth Rate Per Hour
-
Sentiment

Level 0
ENGAGEMENT LEVEL
Accumulation
-
Growth Rate Per Hour
-
MENTION LEVEL
Accumulation
-
Growth Rate Per Hour
-
Sentiment

Level 0
ENGAGEMENT LEVEL
Accumulation
-
Growth Rate Per Hour
-
MENTION LEVEL
Accumulation
-
Growth Rate Per Hour
-
Sentiment

Level 0
ENGAGEMENT LEVEL
Accumulation
-
Growth Rate Per Hour
-
MENTION LEVEL
Accumulation
-
Growth Rate Per Hour
-
Sentiment

Level 2
ENGAGEMENT LEVEL
Accumulation
148
Growth Rate Per Hour
5%
MENTION LEVEL
Accumulation
16
Growth Rate Per Hour
4%
Sentiment

Level 1
ENGAGEMENT LEVEL
Accumulation
-
Growth Rate Per Hour
-
MENTION LEVEL
Accumulation
16
Growth Rate Per Hour
-
Sentiment

Level 1
ENGAGEMENT LEVEL
Accumulation
-
Growth Rate Per Hour
-
MENTION LEVEL
Accumulation
-
Growth Rate Per Hour
-
Sentiment

Level 0
ENGAGEMENT LEVEL
Accumulation
-
Growth Rate Per Hour
-
MENTION LEVEL
Accumulation
-
Growth Rate Per Hour
-
Sentiment

Level 1
ENGAGEMENT LEVEL
Accumulation
-
Growth Rate Per Hour
-
MENTION LEVEL
Accumulation
-
Growth Rate Per Hour
-
Sentiment

Level 1
ENGAGEMENT LEVEL
Accumulation
-
Growth Rate Per Hour
-
MENTION LEVEL
Accumulation
-
Growth Rate Per Hour
-
Sentiment

Level 1
ENGAGEMENT LEVEL
Accumulation
70
Growth Rate Per Hour
-
MENTION LEVEL
Accumulation
2
Growth Rate Per Hour
-
Sentiment
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